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Oklahoma is known for its wild and unpredictable weather. From the wind sweeping down the plains to pouring rain to blazing hot sun to snow and ice, Oklahoma weather can be rough.

We often take for granted the buildings that protect us from the elements. Consider for a minute that your home may be your biggest financial investment and housing your greatest asset. Now consider that your roof is the best protector your home can have. Wouldn’t you want to do everything in your power to keep your roof in great shape?

Many new homeowners are under the impression that because they have a brand new roof, they don’t need a maintenance plan. That’s a scary thought! Think about when you buy a new car-you still need to change the oil. If you neglect oil changes, you’ll be stuck on the side of the road waiting for help to arrive. If you want to keep your roof looking new and prevent leaks, you have to maintain it as well.

Can’t I just inspect it myself periodically?

There’s come a point in time where most homeowners realize it’s been a while since they’ve really looked at their roof. While it can be tempting to grab a ladder and check it out, we recommend leaving roof inspections to the professionals. First, they know exactly what they’re looking for in terms of damage or other concerns. Second, they know how to safely navigate the roof.

How do I protect my investment?

Taking care of the small issues before they become large (and expensive) is the best way to protect your investment. A lot can happen to your roof if no one is paying attention. A small issue like a slow leak in the attic can become an emergency when it becomes a major leak and damages priceless belongings.

If a small leak goes undetected for a period of time, it can easily turn to mold and cause your family to become ill. To protect your roof and everything underneath it, every repair is important, no matter how small. If getting to a small issue before it becomes a bigger issue is good, imagine getting to a teeny tiny issue before it becomes even a small issue. That’s even better.

While it’s true that many roofing companies only replace roofs, there are many companies, including Land Roofing, that happily complete repairs of all sizes.

What is a maintenance plan?

Having a maintenance program is a bit like having roof radar. Experienced professionals will be your eyes in the sky looking for any existing or potential issues to protect the overall life of your roof.

A good roof maintenance program should offer twice yearly inspections for damage from environmental factors, like high winds or trees rubbing against your roof. The maintenance program also helps identify and fix any gaps or entry points where animals could burrow into your attic and cause a significant amount of damage.

Our roof maintenance program also qualifies you for discounts on any necessary repairs. We know that small problems can turn into large problems if they aren’t addressed quickly. If you’d like to request a small roof repair or have questions about our maintenance program, give us a call.

Let’s face it-you have a lot of expectations out of life. But you have even more expectations from your roof.

You may not have thought much about it before, but a roof’s job is hard. It’s about so much more than a pretty shingle color to make your house look nice. Yes, we want our homes to look great, but your roof’s job exceeds that. It keeps you dry and warm all while protecting your largest investment-the people under it.

Since most homeowners are not professional roofers, they may not really know what’s over their heads. Hint: it’s much more than just shingles! A roof and a roofing system are significantly different, as we discussed in last month's blog. A roofing system has many layers, each designed with a specific purpose to aid in a long-lasting roof.

Why the process matters

Each roofing manufacturer creates a roofing system, which includes materials specifically designed to work together. The manufacturer has high expectations for their product. To ensure their product is efficient and lasts, the system must be installed properly.

The manufacturer offers trainings and literature to contractors who will be installing their roofing system. After a contractor has completed the certification, the manufacturer offers a warranty on the roofs that the contractor installs. This process ensures that you as a homeowner are receiving the best materials possible, constructed in the most efficient manner possible, with a lifetime warranty just in case it’s needed.

That is what I call protecting your assets!

Make sure you’re protected

When your home needs a new roof, how do you decide who will install the roof? Do you call a couple of friends and head to Lowe’s or Home Depot? That sounds dangerous. Do you call an on-the-side roofing crew a friend recommended? Hopefully not. Although your friends are great, they are not certified.

Choosing a roofing company that offers certified contractors ensures that they know how to apply each individual layer of the roofing system properly. Each layer-and each system-has different application methods, and if it’s not done right, it could void the warranty. Even worse, an improperly installed roof could put you at risk. Make sure you protect your greatest investment by choosing a certified contractor to install your roof.

Posted in Residential Roofing, Roofing Advice       Comments: None

A roof is more than just the shingles. A roof includes (or at least should include) ventilation, insulation, an ice and water barrier, a felt underlayment, and then the shingles. But not all of those things are created equal!

A roofing system is when all of the components and layers are produced by the same manufacturer and are specifically designed and tested for quality together. Having exceptional consistency and quality in your roofing system is the best way to ensure your roof will last.

Many manufacturers offer a complete roofing system, and contractors can become certified in the various systems. That means they’ve gone through training, learned about the products, and know exactly how that roofing system should be installed.

It’s not uncommon to see new roofing crews pop up after a storm in Oklahoma, and many of them use a pieced together approach of products purchased at the local hardware store. While some of those products do come with a manufacturer’s warranty, it won’t be nearly as strong as the warranty on a roofing system. Also, if any part of the roof is installed improperly, it could void the warranty.

Each roofing system ensures proper ventilation for the roof. It’s amazing the number of roofs we see that aren’t properly ventilated! Attics get hot, especially in the summer in Oklahoma. Proper ventilation helps your shingles and other roof materials last much longer in the Oklahoma heat.

Other weather factors we face in Oklahoma are heavy rain in the spring and freezing rain in the winter. The cohesive design of a roofing system helps ensure your roof doesn’t leak by placing ice and water shields in the proper areas. Plus, the multiple layers of the roof work together to create a high-quality seal that keeps water out of your house.

One really important part of the roofing system warranty, though, is making sure it’s transferred properly when the house changes hands. If you’re buying a house with a relatively new roof, be sure to get all the necessary warranty paperwork before closing.

Some companies only allow 30 days to file the warranty transfer. If a house has only sold once, it might be possible to get it transferred after that. But for houses that have changed hands many times, it’s much harder to get a warranty to cover something if not properly transferred to new owners.

If it’s time to replace your roof, be sure to ask your roofing company what roofing systems they use and what level of certification they have for those systems. It can save you time and money in the long run!

Posted in General, Residential Roofing       Comments: None

What’s the process if my roof is damaged?

by: Kirsten Land on January 2nd, 2018 about Insurance, Residential Roofing

When a roof sustains damage from a storm, it’s usually not the only thing damaged. Hail and high winds can also cause damage to your gutters, siding, garage door, exterior paint, and more. Sometimes roof damage results in leaks that affect the interior of your home, too.

We work with customers to make sure that everything possible is covered under their insurance claim. It’s simply part of our process, but that process can sometimes confuse people if they haven’t been through it before.

Here are the three basic steps in our process.

Meet with you and inspect your roof

When a storm hits, you may be tempted to call your insurance company and report it. However, it’s actually to your benefit to call a trusted roofing company first. When someone calls us, we come out and inspect the roof and confirm if you have damage.

If there’s no damage, you won’t need to file a claim. If there is damage, we can gather all the necessary details about the location and degree of damage, plus what it will take to replace your roof and repair other damaged areas.

If you’ve already called your insurance company and started the claim, that’s fine, too. We can pick up from there and help you through the rest of the process.

Help you file the insurance claim

Your insurance company is going to have lots of questions about the extent of the damage to your roof and what condition it was in prior to the storm. In most cases, they’ll want to send an adjuster out to inspect the roof as well. When that happens, we can meet with your adjuster and, if they’re okay with it, join them on the roof during the inspection to point out what we see.

Some people may feel a little uncomfortable handing their insurance claim details and contact information over to a roofing company, but we recommend it because we want to help as best we can, and we need to know all the details.

In many cases, we may find additional damage that needs to be addressed once we start working on the roof. If we already have the insurance information, we can quickly get that damage added to the claim.

Take care of every piece of the job

Not every roofing company is also a general contractor, so be sure to ask some questions about what scope of work they provide before you sign a contract. If you hire a company that only does roofing, you’ll be responsible for finding a contractor to replace gutters, paint the exterior, fix any interior damage, and do any other repairs that may be needed.

As a general contractor, we can handle every aspect of the job for you and ensure your house is restored to its original condition. It saves the customer a lot of time and effort, and it reduces the risk of having an unqualified contractor work on your home. We only select subcontractors from our trusted partners, so we know they do quality work and have all the appropriate licensing in place.

Posted in Insurance, Residential Roofing       Comments: None

Protecting your roof from winter and severe weather

by: Kirsten Land on December 19th, 2017 about Roofing Advice

In 2010, we had an extremely severe winter, and we noticed something when spring arrived. Several homeowners who hadn’t had problems in previous winters called to report leaks and damage to their roofs. What had happened? In prolonged, severe winter weather, snow accumulation can lead to ice dams and create some serious problems for your roof. But they aren’t the only type of severe weather that can compromise shingles.

Ice dams

In the winter as snow accumulates on a roof, the lower layers of the snow pack will usually slowly melt during the day. A constant runoff of meltwater comes off the roof and drains into the gutters. At night when temperatures drop, that meltwater will freeze again.

Eventually, this small-scale glacier will fill the gutter and act as a dam to the draining meltwater. With nowhere to drain, the water backs up and seeps beneath shingles, where it can breach the roof and cause leaks and damage. While gutters may make it easier for an ice dam to start, large ice dams can occur on roofs with no gutters. Winter snows, however, aren’t the only hazards your roof faces.

Sideways rain

Another way nature can compromise shingles is when horizontal wind gusts blow rain sideways. The wind can lift the front edge of the shingle and spray the rain beneath it. Like meltwater from ice dams, this can lead to damage on the exterior and interior of your house.

Shielding your roof

After a harsh winter in 2010, we researched how we could better protect roofs from extreme weather conditions. We began experimenting with a product called Grace Ice & Water Shield®. It’s a self-adhering membrane that we install between the roof and the shingle that shields the roof with two waterproofing materials: rubberized asphalt and high-density, cross-laminated polyethylene film.

Since that time, we’ve been installing Grace Ice & Water Shield® as a value-add to the roofs we replaced. A few winters later, conditions were severe enough for large ice dams to form again. This time, the following spring, we didn’t receive many calls from our clients about leaks. The shield had lived up to its name by adding an extra layer of protection of the homeowners.

This winter, before the heavy snows hit, call your trusted roofer to come and assess your roof and discuss whether an ice and water shield is a good option for your home.

Posted in Roofing Advice       Comments: None

How a roof maintenance program can save you money

by: Kirsten Land on December 5th, 2017 about Residential Roofing

When considering whether to invest in a roof maintenance program, many homeowners think they don’t need it because they don’t have any tree limbs near their roof. But tree limbs aren’t the only roof hazards that can cause major problems. When it comes to roof maintenance, having an expert set of eyes regularly on your roof can save you lots of money.

The case of the mysterious gutter flood

One of our clients who had enrolled in our maintenance program called us to come inspect their roof. Their gutters were clogged and creating waterfalls with every heavy rainstorm, which was flooding their storm shelter. They thought new gutters might be necessary.

When we went to the house, we couldn’t find anything wrong at first. There were no trees near the roof. The gutters had no visible debris in them, and they weren’t cracked or leaking. We eventually found the culprit: an empty 20-ounce Dr. Pepper bottle wedged in the downspout. Once we removed the bottle, the gutters worked as they should.

Drones, nests, and other random hazards

Dr. Pepper bottles aren’t the only strange things we’ve found clogging gutters. This year, we found a crashed drone in a downspout. We’ve also come across various animal nests and creatures. Last year, we spooked a copperhead from a downspout.

Toys and tennis balls also find their way into gutters on a regular basis. And when fireworks go up, sometimes their remains come down into gutters.

Whether by human hands, high winds, or creatures, a variety of debris can block your gutters. A regular roof maintenance program will, however, help your gutters stay clear.

Avoiding insurance problems

In another instance, we were called to inspect a roof that was denied insurance until some identified issues were fixed: loose nails and cracked seals and vent boots. If this homeowner had a roof maintenance program, those issues could have been spotted and easily fixed before they delayed insurance coverage.

Once we were there to repair the nails and seals, we discovered that the roof didn’t have adequate ventilation. As we’ve discussed in previous posts, poor ventilation can lead to many problems with your roof. It’s one more thing that a roof maintenance program would’ve identified before it could cause problems.

Roof maintenance is similar to car maintenance

Think of your roof as you would think of your vehicle. You give your car regular maintenance to prevent small problems from becoming bigger problems: oil changes, fluid checks, tune ups, air filter changes-the list goes on. If you don’t spend $30 to change your oil today, you’ll end up spending thousands on a new engine tomorrow.

If you treat your roof with the same level of care and caution, you can help it last longer and save yourself money over time.

Posted in Residential Roofing       Comments: None

Meet the team at Land Enterprises Roofing

by: Kirsten Land on November 21st, 2017 about General

Todd Davis

What are you most thankful for this year? Getting to take a vacation with my parents and grandson to Yellowstone and South Dakota on July 4.

What do you love most about working at Land Enterprises? The small business atmosphere, where your opinion makes a difference.

What makes you unique? Keeping up with the young guys and seeing their reaction when they realize my age.

What are your hobbies or interests? Helping out at the race track with my friend’s sprint car and watching OU football and Thunder basketball.

Share a favorite but brief story of how you helped a customer. When one of our best customers passed away, I took a plant to the family to show our condolences and to let them know that our company was there for them.

Paula Buford

What are you most thankful for this year? I am thankful for the opportunity to not only work with an awesome team at work, but also the opportunity to grow in my faith and do what God has planned for me.

What do you love most about working at Land Enterprises? The family-like atmosphere.

What makes you unique? I love to play the drums in church. I was ordained this year with my church, and I am now the young adult pastor.

What are your hobbies or interests? I love to read books and write while sitting by a body of water or in the mountains.

Share a favorite but brief story of how you helped a customer. I had one customer that I was able to walk through the entire process, and one year later she called in and wanted me to assist in hooking her scanner up to her computer. She said I helped her so much before, that she thought I would be able to help her now, and I was. She was scanning in no time.

Andrew Gasper

What are you most thankful for this year? I’m thankful for having a career with a company that has such a high standard for doing the right thing. Even before I began working here, they had a great reputation in an industry that usually has a negative image.

What do you love most about working at Land Enterprises? Since it would be weird if I said Heath (inside joke), I will have to say I love how we work hard to make the re-roofing or repair process comfortable for the client.

What makes you unique? Well, since I’m the only millennial in the company, I’d say I’m pretty much a unicorn!

What are your hobbies or interests? Finally, I get to talk about how cool I am!!! My hobbies include eating (a lot!), running, whitewater rafting, fostering, and traveling.

Share a favorite but brief story of how you helped a customer. I don’t know if I have a favorite, but I do have something I consistently see. I frequently talk with Realtors that have worked with other roofers that are happy to do the big jobs, but those roofers aren’t as helpful or enthusiastic when it comes to the small repairs or inspections. I love the appreciation people show when we’ve helped them out of a jam.

Kirsten Land

What are you most thankful for this year? I am thankful for many things, including my beautiful sons, Daniel and Evan, and for my ever-supportive and loving husband who is also my best friend. I am also thankful for our wonderful team at Land Enterprises Roofing. Without them, none of our company’s success would have been possible.

What do you love most about working at Land Enterprises? I love working with our team! Together we strive to find better ways to serve our clients, and we have a lot of fun while doing that!

What makes you unique? In my previous career, I was a special education teacher. Everyday I had to use forms and processes to document communication between myself and the parents of my students. I have incorporated a lot of those processes into Land Enterprises to communicate better with our clients and our staff. It keeps us organized and prepared for each job we complete.

What are your hobbies or interests? My boys are 9 and 10, and they are my main focus at this time in my life. I spend a lot of time helping them pursue their interests like piano, karate, baseball, basketball, and school. It was my dream to be a mother, and I am savoring every moment! In my brief free moments to myself, I love learning about fashion and home design. I also love taking pictures and making photo books.

Share a favorite but brief story of how you helped a customer. After the 2012 hail storm in Edmond, we were working with a lot of homeowners to repair their homes. One client’s mortgage company was holding their insurance funds until the repair was complete (very common when you have a mortgage). The mortgage company had many forms and processes that the homeowner had to fill out and complete. I was familiar with the company and how they operated, so I was able to walk the client through the process to get the funds released in a timely manner. The client still talks about how helpful that was to him.

Heath Clark

What are you most thankful for this year? I am thankful for the time that I get to spend with my wife, son, and foster children. We have been able to take several trips and make lasting memories.

What do you love most about working at Land Enterprises? The team environment. We could not be as successful without a team atmosphere that is always willing to step up and help. Also, when my wife and Paula were able to TOTALLY surprise me at the office for my 40th birthday!! That was awesome and made my day!

What makes you unique? My wife and I have a calling for foster care. We are currently with our sixth and seventh placements. It’s not always easy, but it is always worth it!

What are your hobbies or interests? Family time, golf, and OSU athletics!

Share a favorite but brief story of how you helped a customer. A customer had an ongoing issue with a roof leak that several other roofing companies could not solve. We were able to find the leak, solve the problem, and repair the issues all within her budget. We made her problem our priority, and now she can feel confident that she won’t have her roof as an issue anymore.

Brian Land

What are you most thankful for this year? My beautiful wife and my two wild-at-heart boys.

What do you love most about working at Land Enterprises? Our fantastic team, serving our clients, and strategic referral partners in the 405 greater OKC metro! I love the fact that we all get to go home to our families every night!

What makes you unique? I have the best business partner in the universe!

What are your hobbies or interests? Going to my kids’ sporting and school events, dating my wife, playing basketball, and socializing with our friends and neighbors.

Share a favorite but brief story of how you helped a customer. Helping a Realtor who called us for a roof inspection 15 days before closing. We met with the insurance adjuster four days later. We had the roof, gutters, and garage doors completely replaced two days before closing. Three real estate transactions were on the line! Three families celebrated!

 

Posted in General       Comments: None

Protect your loved ones and your roof in cooler months


by: Kirsten Land on November 7th, 2017 about Roofing Advice

The seasons are changing, and the cooler months are upon us. It’s the time of year when we gather in our homes to celebrate the holidays and to stay warm.

But when thinking about protecting their homes, many people overlook the roof. Since the roof is essentially a solid cover protecting your home, it plays a crucial role in preventing damage to the inside. Caring for the inside of the home is important, and we should take care of the outside as well-especially the roof.

Ignoring the small things can lead to large problems down the line. A tiny leak in the roof can quickly turn into a nightmare that can cause structural damage and destroy belongings inside the home. An undetected leak can also cause mold, which is extremely hazardous to your health.

So just as you fix things inside the home, make sure the roof is getting the same attention. Regular roof maintenance can save you time, money, and stress in the end.

Overgrown trees touching the roof or simply extending over the roof are a common problem we often see. When a wind, ice, or snow storm hits, those trees can cause significant damage that will require repair or even replacement. Being aware of the trees in your yard is vital to the protection of your roof. Branches grazing against the roof can rub granules off the shingles that contribute to unnecessary wear and tear.

In the cooler months, animals love to burrow. Things like rats, raccoons, squirrels, bats, and snakes begin to make their way to warmer places. For some people, the thought of such creatures living in your attic may be a nightmare all its own. And if not addressed, it can certainly be a nightmare for your home. From animal feces to chewed wires, animals burrowing in the roof are a safety hazard for you and your home.

To prevent fires that could damage your roof and entire home, there are a few things to look out for. Is your dryer vent clogged? Have you had your chimney inspected this year?

Clogged gutters and debris in the valley of the roof are a problem, but the process of cleaning these areas can also be dangerous. Often, our loved ones want to get on the roof to address these problems. We believe strongly that you should not risk your life for your roof. Instead, let a qualified professional perform the necessary upkeep tasks through a maintenance program.

Our roof maintenance program means we inspect the roof so you do not have to risk life or limb by getting up on your roof. We want you and your roof in one piece. We know Uncle John likes to help, but let’s protect John and your roof by getting a professional to do the maintenance.

Posted in Roofing Advice       Comments: None

Don’t let your roofer void your shingle warranty, part two

by: Kirsten Land on October 17th, 2017 about General

As we discussed in our last blog post, many homeowners aren’t aware that their roofer can potentially void the manufacturer’s shingle warranty if they fail to follow installation specifications.

This is the second article in a two-part series on helping you protect the manufacturer’s warranty on your shingles. Today, we’re reviewing some questions you should be asking your roofer before you sign any contracts.

Manufacturer’s specifications

Shingle manufacturers require their shingles to be installed according to their performance specifications. Each manufacturer provides slightly different specifications, but all are the same in this regard: if the shingle isn’t installed according to specifications, it voids the warranty.

Some of the main things manufacturers require are the number of nails per shingle, the placement of each nail on the shingle, and ventilation. If your roofer fails to follow these specs, say goodbye to the financial protection of the warranty.

Screen your roofer

The scary thing is that many roofers do not install shingles according to the specifications, which could be from ignorance or negligence. Some who are new to the roofing industry may not even be aware of the importance of nail placement and ventilation. Others may be taking shortcuts to save time and budget.

Here are some questions to ask your roofer about their installation process.

  • Have you been certified by the manufacturer of the shingles you’ll be installing on my roof?
  • What other industry certifications do you have?
  • Before I sign a contract, please review with me: (1) What are the manufacturer’s specifications for the ventilation, number of nails per shingle, and placement of the nails? (2) How do you enforce and check on your crews’ adherence to these specifications? (3) What quality control measures do you take?
  • Do you register the warranty information with the manufacturer for us, or do we have to do it ourselves?
  • Is the cost of the warranty covered by you, or do you build into the bill?

Covering all the bases

Proper installation preserves the integrity of the manufacturer’s warranty for you. This is critical, because if the roof is damaged due to a manufacturer’s defect in the shingles, your homeowner’s insurance won’t cover it. And if your roofer has done anything that nullifies the manufacturer’s warranty, then you’re on the hook to pay for the repair.

If you’d like to talk to us about how we install all shingles to meet the manufacturer’s standards and register the warranty on your behalf-without passing the cost of the warranty on to you-give us a call at 405-359-3951. We’d also be happy to inspect your roof for free and look for potential problem areas.

Posted in General       Comments: None

Don’t let your roofer void your shingle warranty, part one

by: Kirsten Land on October 3rd, 2017 about General

Did you know that how your roofer installs your shingles may affect their warranty?

This is the first article in a two-part series on helping you protect the manufacturer’s warranty on your shingles. We don’t want you to get stuck paying for repairs out of your own pocket. We’ll talk about shingles, the warranties that cover them, and how those warranties can be voided by the way your roofer installs the shingles.

But before we jump into that, it will be helpful to briefly discuss the difference between two methods that insurance companies use to calculate your loss: actual cash value versus replacement cost. It’s a comparison that sheds some light on shingle warranties and how they work.

Actual cash value versus replacement cost

Actual cash value is better for insurance companies and worse for you. It’s calculated by taking the replacement cost and subtracting the depreciation, which means you spend more out-of-pocket money to replace the item. Replacement cost, on the other hand, pays for what it costs to replace the item without figuring depreciation into the equation.

Shingle warranties

So, back to shingle warranties and how they relate to actual cash value and replacement cost. If the roofer installs your shingles properly, it’s like having replacement cost coverage on the shingles. In other words, if there’s a manufacturer’s defect in the shingle that leads to damage, you won’t have to pay anything out of pocket to repair and replace. That’s all on the manufacturer. You’re covered.

However, many roofers do not install shingles according to manufacturer specifications. The number of nails per shingle, the placement of each nail on the shingle, and ventilation all matter. If your roofer fails to follow these specs, it voids your warranty, which can leave you responsible for the cost to repair or replace.

In part two of this series, we’ll look at some questions you should be asking your roofer before you sign any contracts.

Posted in General       Comments: None

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