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Roofing is an industry that involves some risk of injury, whether that’s from falling off a ladder, getting injured when tearing off or putting on a roof, suffering a dog bite on a job, or some other injury. So what happens if a roofer (or any other contractor) gets hurt at your house?

You might be thinking, “Well, that’s not my fault.” But if the roofing company or other contractor doesn’t have the proper insurance in place, that worker could end up suing you to cover the cost of their healthcare and lost wages.

That’s why it’s important to make sure any company you hire to work on your home is properly insured. But what does that really mean? First, there are two types of insurance they should carry-workers’ compensation and general liability.

Worker's compensation

Workers’ compensation is what covers an employee who gets injured on the job. Accidents happen, even to people who focus heavily on safety. Workers’ compensation by the employer takes care of the medical bills in the event of an accident, which means a worker is far less likely to sue you as the homeowner to cover the cost of medical treatment.

General liability

The second type of insurance is general liability. It’s a broader coverage that protects you and your home. Let’s say an employee gets injured by falling from the roof and through the ceiling of your living room. Not only is the employee injured, but your home is damaged. While that repair may be pretty basic for the company to fix, more significant damage can happen, whether from an electrical contractor who starts a fire in your home or a rainstorm that pops up right as we tear off your roof.

If the contractor doesn’t have general liability insurance or enough cash to cover the cost of the repairs, you may end up filing a homeowner’s claim to cover that damage. If that were to happen, that contractor would probably go out of business, but you’re still stuck with the bill.

How do you check?

So how do you know if someone’s properly insured? In the state of Oklahoma, you can check their Construction Industries Board (CIB) number and ensure they’re in good standing. The CIB regularly verifies both workers’ compensation and general liability insurance for registered companies, so if they have a CIB number and are in good standing, their insurance should be sufficient.

The other option is to ask the company for proof of their insurance. If they refuse to show you paperwork to prove their insurance coverage, it’s probably time to find a new contractor. The industry standard for general liability coverage in roofing is a minimum of $1 million, although many roofers (including Land Enterprises Roofing) carry more than that.

Some trades are heavily regulated and must prove their level of insurance to a board of some kind, but other trades don’t have any regulation at all. We require the same level of insurance from all of our subcontractors to ensure both their employees and our customers are protected at all times.

Before a contractor does any work on your home, be sure to verify their level of insurance so you’re not facing a legal battle with an injured employee.

Posted in Residential Roofing, Roofing Advice       Comments: None

Do your research and ask the right questions

by: Kirsten Land on June 19th, 2018 about Residential Roofing

Putting a new roof on your home is a significant investment. Even if your insurance company is paying for most of the cost, you’ll still likely have to pay a deductible and invest the time and effort to go through the process. Most roofs should last eight to ten years (or more), so you want to be sure it gets done right.

When severe storms and hail damage occur in Oklahoma, it’s pretty common to see roofing companies come from surrounding states and set up a temporary office in the area. Some of them are reputable companies who simply travel to different states for work, while others are less reputable overall. Some do quality work, while others don’t.

When it comes to choosing a roofing company, it’s important to do some research and ask the right questions.

Find out what’s really included in the price

We’ve seen situations where a roofing company will offer a post-storm special that undercuts the price of every other roofer in town. But when people start asking questions about the price, it’s often not as great of a deal as it originally appeared because it doesn’t include the same materials.
For example, we install an ice and water shield with every roof because it’s an important part of keeping your roof safe in an Oklahoma winter. But many other companies will skip that step to lower the price. If you’re getting estimates from multiple companies, be sure you ask for an itemized estimate that shows everything included in the cost.

Take your time making a decision

After a hailstorm, people see their neighbors getting new roofs and are anxious to get their new roof as well. While it’s helpful to have a qualified roofer come inspect your roof relatively quickly if you suspect damage, in most cases you don’t have to rush to replace it. If there’s significant damage or visible leaks inside your home, you certainly want to take care of it quickly before damage spreads. But otherwise, take your time making a decision.

Whether you’re making a quick decision due to significant damage or have a little more time, be sure to ask plenty of questions about the process, what’s included in the estimate, and any other questions you have. A good salesperson will be forthcoming with information and answer all of your questions. If they dodge your questions, they may not be the right roofer for you.

Ask about the process for warranty issues

One of the biggest challenges that can occur with using an out-of-town company for your roof happens a couple years down the road when a problem occurs. Maybe it’s a shingle defect or an issue with how the roof was installed. Whatever it may be, you’ll want to get in touch with the company who installed the roof to process a warranty claim. But sometimes that’s hard to do if the company is no longer in your area. The local phone number they provided at time of install is out of service, and they may not have anyone in the area to come inspect your roof even if you do get in touch with their main office.

Before you sign a contract with any roofing company, whether local or from surrounding states, be sure to do your research and ask the right questions so you know what you’re getting and what will happen if a problem occurs in the future.

Posted in Residential Roofing       Comments: None

During the hot summer months, we see an increase in phone calls from people who say it’s unbearably hot in the second floor of their home and their air conditioner can’t keep up. When we go out and inspect their roof, the vast majority of the time we find inadequate roof ventilation.

Roof ventilation helps air circulate through your attic to control the temperature. Air comes in through the soffits under the eaves of the house, and it exits through some type of vent on top of the roof.

There are several types of vents, including power vents, powerless vents, and turbine-style vents. Powerless vents are the round or square domes you might see on a roof, while turbine-style vents are the kind that spin. Power vents can create a challenge sometimes because they require an electrician to install and there’s no way to monitor whether or not they’re working unless you inspect the roof.

Roof ventilation is a critical aspect of any roof installation, yet it’s often overlooked by inexperienced roofing companies or people who are cutting corners on time or expense.

Here are three reasons roof ventilation matters.

Energy efficiency and temperature control

Trapped hot air in your attic is never a good thing. It can quickly increase the temperature in your home and cause your air conditioner to run nonstop and still struggle to keep up. Not only will it increase your electric bill, but it also can mean extra repairs and a shorter lifespan for your overworked air conditioner.

Damage to wood, metal, or other materials in your attic or roof

Trapped hot air also means trapped moisture, which can lead to warping of your wood frame or roof decking, rusting of nails in the shingles or frame, and rusting of metal components of ductwork or other materials in the attic. Moisture can also lead to mold or mildew in your attic that can then seep into your walls and cause allergies or illness.

Buckled shingles and premature aging of the roof

When hot air gets trapped in your roof, it can create unnecessary heat beneath your shingles and cause them to buckle or cause your overall roof to wear faster. In some cases, it may also void the warranty on your roof. Quality roofing materials come with a manufacturer’s warranty, and if an issue arises with the roof, the manufacturer will send a representative to inspect the roof. If they find inadequate ventilation, they may refuse to cover the issue because of the possibility it was caused by inadequate ventilation rather than a manufacturing defect.

While inadequate roof ventilation often causes significant heat in the second story of a home, it can impact single-story homes as well. If your air conditioner is struggling to keep up in the summer and a service company can’t identify a problem with the unit, it’s probably time to have your roof inspected for proper ventilation.

Posted in Residential Roofing, Roofing Advice       Comments: None

You may be wondering, “Why would I need a roof maintenance plan?” And that’s certainly a valid question. It’s not something that many roofing companies offer or many homeowners are familiar with. But just about everyone is familiar with car maintenance, such as regular oil changes, brake inspections, and checking fluids.

A roof maintenance plan is pretty much the same thing. Just like regular car maintenance, it can help fix small issues long before they become major problems. Even brand new cars need regular maintenance, and the same is true for brand new roofs.

Here’s what you can expect with our roof maintenance plan.

Thorough inspection

For each roof maintenance visit, we conduct a thorough inspection of your roof. This includes checking the shingles, decking, gutters, skylights, attic vents, and rubber plumbing boots for any damage or other concerns. This helps us identify any problems related to incorrect installation, storm damage, or just wear and tear over time.

Routine maintenance

The routine maintenance we perform helps minimize risk to your roof and keep it in great condition. This includes cleaning skylights, trimming back trees or bushes that are too close to the roof, and removing debris from the gutters. That’s right, we’ll clean your gutters! Gutters play an important role in protecting your roof by moving water away from it. Clogged gutters can allow water to back up under your shingles, which can shorten the life of your roof.

Written report

Every roof maintenance plan visit includes a written report that details what we inspected, any maintenance we performed, and any additional repairs that are needed. It’s a great way to keep a history on your roof and show proper maintenance if selling your home.

Discount on repairs

If any additional repairs are needed above and beyond what’s covered in the maintenance plan, we offer a 10% discount for roof maintenance customers. That means a roof maintenance plan saves you money in two different ways: by preventing major problems and by offering a discount on needed repairs.

Call us to schedule your first roof maintenance plan visit and start protecting your home today.

Posted in Land Enterprises Roofing, Residential Roofing       Comments: None

In the early years of Land Roofing Enterprises, we only offered roofing services. Brian did the labor along with roofing crews we hired. However, that created a challenge in managing the day-to-day duties of the business plus overseeing roofing crews plus estimating new jobs. Many other roofing companies were using subcontractors for their labor, so we decided to look into that option.

Helping with more than just the roof

As our business grew, clients also began asking for help with other aspects of their insurance claim, such as guttering, siding, windows, painting, and fencing. Our clients trusted us and valued the quality of service we provided. They wanted us to help them with more than just their roof.

We wanted to provide the highest quality of service to our clients, so we began developing relationships with companies who could provide the other services that often went along with an insurance claim. Instead of the customer having to work with multiple different companies on different pieces of the claim, we began offering a one-stop-shop approach to clients.

We communicated with the customer and their insurance company, and then we handled all of the subcontracting for other services. It made the process much easier for our busy clients!

That’s the business model we still use today. It’s a smart move for our business, since we can tap into different subcontractors as needed for specialty jobs or high-volume periods. Plus it’s the right thing to do for our clients.

Maintaining high standards

We have high standards for quality at Land Enterprises Roofing, and we expect those same high standards from all of our subcontractors.

We require that they hold a specific level of general liability insurance and worker’s comp insurance as well. That protects us and our clients, plus the subcontractor’s employees. We also stay in close communication with our subcontractors on any job to ensure they provide quality work. If a problem arises, we work with them to correct it and ensure we always meet the client’s expectations.

Many of our subcontractors have been working with us for a long time. Our roofing subcontractor has been working with us for more than a decade! We take good care of them and they take good care of us by providing the best possible service for our clients.

Roofing industry jargon and what it really means

by: Kirsten Land on March 6th, 2018 about Residential Roofing

Every industry has its own fair share of jargon, and the roofing industry is no exception. When we work with our customers, we do our best to explain all the different terms for products or parts of the roof so that it’s easily understandable.

Here’s a list of some common roofing industry jargon and what it really means.

Flashing

In the roofing industry, flashing is all about preventing water from seeping into your roof. It’s primarily used to cover joints. Whenever two pieces of material come together on the roof or between the roof and wall, you have a joint. That joint is a spot where water can work its way under the shingles and cause damage.

Flashing is usually made of aluminum or galvanized steel, and it’s a solid sheet of metal that covers the entire joint. On a roof, you’ll often see flashing around the edges of a chimney, around skylights or dormer windows, and in the sections where two peaks of the roof come together. Sometimes minor roof leaks can be easily fixed by adding or replacing flashing.

Drip Edge

A drip edge is a specific type of flashing installed under the first row of shingles that helps prevent pesky critters from invading your attic. It’s installed between the shingles and the fascia, which is the long straight board that runs the length of your roof. Gutters are usually attached to the fascia. If there’s no drip edge installed, gaps can form between the fascia and the first row of shingles, and squirrels and other critters love taking advantage of those gaps.

Ice and Water Shield

Most of the time, an ice and water shield goes under any areas with flashing, and it’s another layer of protection against leaks. During winter, especially in Oklahoma where precipitation might freeze and thaw and freeze again, something called ice damming can occur.

An ice dam is a ridge of ice that forms at the edge of the roof and blocks melting water from dripping off the roof. That means the water sits on your roof much longer than it should, which can increase the risk of leaks. An ice and water shield is a specific layer that helps prevent water from leaking through your roof even if the water stays on your roof for several days.

Class IV Impact Resistant Shingle

Wait... what? Yes, this one amounts to serious jargon, but it’s all about quality. Basically, it’s the best shingle out there. Class IV (four) means that a shingle holds up in even the toughest tests for impact with no cracking or ruptures. What does that mean for you? It means your roof will hold up during severe weather and hailstorms. Some insurance companies will even offer a discount if you show proof that you installed this type of shingle.

Eaves

The eave of the house is the part of the roof that extends beyond the walls of your home. The eave serves two purposes: it provides a bit of shade for the walls of your home and it prevents water from dripping directly around the foundation. The soffit is the paneling that covers the underside of the eaves. Soffits are another place that critters explore looking for ways to get into your attic, especially during the winter months when they’re looking for warmth.

Together, these elements create a high-quality roofing system that protects your home from wind, hail, rain, and freezing rain. We always take the time to explain our roofing systems to our customers and answer any questions they have about the parts of their roof.

If you have questions about your roof or the steps taken to repair or replace it, just ask. We’ll be happy to answer them.

Posted in Residential Roofing       Comments: None

Oklahoma is known for its wild and unpredictable weather. From the wind sweeping down the plains to pouring rain to blazing hot sun to snow and ice, Oklahoma weather can be rough.

We often take for granted the buildings that protect us from the elements. Consider for a minute that your home may be your biggest financial investment and housing your greatest asset. Now consider that your roof is the best protector your home can have. Wouldn’t you want to do everything in your power to keep your roof in great shape?

Many new homeowners are under the impression that because they have a brand new roof, they don’t need a maintenance plan. That’s a scary thought! Think about when you buy a new car-you still need to change the oil. If you neglect oil changes, you’ll be stuck on the side of the road waiting for help to arrive. If you want to keep your roof looking new and prevent leaks, you have to maintain it as well.

Can’t I just inspect it myself periodically?

There’s come a point in time where most homeowners realize it’s been a while since they’ve really looked at their roof. While it can be tempting to grab a ladder and check it out, we recommend leaving roof inspections to the professionals. First, they know exactly what they’re looking for in terms of damage or other concerns. Second, they know how to safely navigate the roof.

How do I protect my investment?

Taking care of the small issues before they become large (and expensive) is the best way to protect your investment. A lot can happen to your roof if no one is paying attention. A small issue like a slow leak in the attic can become an emergency when it becomes a major leak and damages priceless belongings.

If a small leak goes undetected for a period of time, it can easily turn to mold and cause your family to become ill. To protect your roof and everything underneath it, every repair is important, no matter how small. If getting to a small issue before it becomes a bigger issue is good, imagine getting to a teeny tiny issue before it becomes even a small issue. That’s even better.

While it’s true that many roofing companies only replace roofs, there are many companies, including Land Roofing, that happily complete repairs of all sizes.

What is a maintenance plan?

Having a maintenance program is a bit like having roof radar. Experienced professionals will be your eyes in the sky looking for any existing or potential issues to protect the overall life of your roof.

A good roof maintenance program should offer twice yearly inspections for damage from environmental factors, like high winds or trees rubbing against your roof. The maintenance program also helps identify and fix any gaps or entry points where animals could burrow into your attic and cause a significant amount of damage.

Our roof maintenance program also qualifies you for discounts on any necessary repairs. We know that small problems can turn into large problems if they aren’t addressed quickly. If you’d like to request a small roof repair or have questions about our maintenance program, give us a call.

Let’s face it-you have a lot of expectations out of life. But you have even more expectations from your roof.

You may not have thought much about it before, but a roof’s job is hard. It’s about so much more than a pretty shingle color to make your house look nice. Yes, we want our homes to look great, but your roof’s job exceeds that. It keeps you dry and warm all while protecting your largest investment-the people under it.

Since most homeowners are not professional roofers, they may not really know what’s over their heads. Hint: it’s much more than just shingles! A roof and a roofing system are significantly different, as we discussed in last month's blog. A roofing system has many layers, each designed with a specific purpose to aid in a long-lasting roof.

Why the process matters

Each roofing manufacturer creates a roofing system, which includes materials specifically designed to work together. The manufacturer has high expectations for their product. To ensure their product is efficient and lasts, the system must be installed properly.

The manufacturer offers trainings and literature to contractors who will be installing their roofing system. After a contractor has completed the certification, the manufacturer offers a warranty on the roofs that the contractor installs. This process ensures that you as a homeowner are receiving the best materials possible, constructed in the most efficient manner possible, with a lifetime warranty just in case it’s needed.

That is what I call protecting your assets!

Make sure you’re protected

When your home needs a new roof, how do you decide who will install the roof? Do you call a couple of friends and head to Lowe’s or Home Depot? That sounds dangerous. Do you call an on-the-side roofing crew a friend recommended? Hopefully not. Although your friends are great, they are not certified.

Choosing a roofing company that offers certified contractors ensures that they know how to apply each individual layer of the roofing system properly. Each layer-and each system-has different application methods, and if it’s not done right, it could void the warranty. Even worse, an improperly installed roof could put you at risk. Make sure you protect your greatest investment by choosing a certified contractor to install your roof.

Posted in Residential Roofing, Roofing Advice       Comments: None

A roof is more than just the shingles. A roof includes (or at least should include) ventilation, insulation, an ice and water barrier, a felt underlayment, and then the shingles. But not all of those things are created equal!

A roofing system is when all of the components and layers are produced by the same manufacturer and are specifically designed and tested for quality together. Having exceptional consistency and quality in your roofing system is the best way to ensure your roof will last.

Many manufacturers offer a complete roofing system, and contractors can become certified in the various systems. That means they’ve gone through training, learned about the products, and know exactly how that roofing system should be installed.

It’s not uncommon to see new roofing crews pop up after a storm in Oklahoma, and many of them use a pieced together approach of products purchased at the local hardware store. While some of those products do come with a manufacturer’s warranty, it won’t be nearly as strong as the warranty on a roofing system. Also, if any part of the roof is installed improperly, it could void the warranty.

Each roofing system ensures proper ventilation for the roof. It’s amazing the number of roofs we see that aren’t properly ventilated! Attics get hot, especially in the summer in Oklahoma. Proper ventilation helps your shingles and other roof materials last much longer in the Oklahoma heat.

Other weather factors we face in Oklahoma are heavy rain in the spring and freezing rain in the winter. The cohesive design of a roofing system helps ensure your roof doesn’t leak by placing ice and water shields in the proper areas. Plus, the multiple layers of the roof work together to create a high-quality seal that keeps water out of your house.

One really important part of the roofing system warranty, though, is making sure it’s transferred properly when the house changes hands. If you’re buying a house with a relatively new roof, be sure to get all the necessary warranty paperwork before closing.

Some companies only allow 30 days to file the warranty transfer. If a house has only sold once, it might be possible to get it transferred after that. But for houses that have changed hands many times, it’s much harder to get a warranty to cover something if not properly transferred to new owners.

If it’s time to replace your roof, be sure to ask your roofing company what roofing systems they use and what level of certification they have for those systems. It can save you time and money in the long run!

Posted in General, Residential Roofing       Comments: None

What’s the process if my roof is damaged?

by: Kirsten Land on January 2nd, 2018 about Insurance, Residential Roofing

When a roof sustains damage from a storm, it’s usually not the only thing damaged. Hail and high winds can also cause damage to your gutters, siding, garage door, exterior paint, and more. Sometimes roof damage results in leaks that affect the interior of your home, too.

We work with customers to make sure that everything possible is covered under their insurance claim. It’s simply part of our process, but that process can sometimes confuse people if they haven’t been through it before.

Here are the three basic steps in our process.

Meet with you and inspect your roof

When a storm hits, you may be tempted to call your insurance company and report it. However, it’s actually to your benefit to call a trusted roofing company first. When someone calls us, we come out and inspect the roof and confirm if you have damage.

If there’s no damage, you won’t need to file a claim. If there is damage, we can gather all the necessary details about the location and degree of damage, plus what it will take to replace your roof and repair other damaged areas.

If you’ve already called your insurance company and started the claim, that’s fine, too. We can pick up from there and help you through the rest of the process.

Help you file the insurance claim

Your insurance company is going to have lots of questions about the extent of the damage to your roof and what condition it was in prior to the storm. In most cases, they’ll want to send an adjuster out to inspect the roof as well. When that happens, we can meet with your adjuster and, if they’re okay with it, join them on the roof during the inspection to point out what we see.

Some people may feel a little uncomfortable handing their insurance claim details and contact information over to a roofing company, but we recommend it because we want to help as best we can, and we need to know all the details.

In many cases, we may find additional damage that needs to be addressed once we start working on the roof. If we already have the insurance information, we can quickly get that damage added to the claim.

Take care of every piece of the job

Not every roofing company is also a general contractor, so be sure to ask some questions about what scope of work they provide before you sign a contract. If you hire a company that only does roofing, you’ll be responsible for finding a contractor to replace gutters, paint the exterior, fix any interior damage, and do any other repairs that may be needed.

As a general contractor, we can handle every aspect of the job for you and ensure your house is restored to its original condition. It saves the customer a lot of time and effort, and it reduces the risk of having an unqualified contractor work on your home. We only select subcontractors from our trusted partners, so we know they do quality work and have all the appropriate licensing in place.

Posted in Insurance, Residential Roofing       Comments: None

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