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How subcontractors add value for our clients

by: Kirsten Land on March 20th, 2018 about Commercial Roofing, Land Enterprises Roofing, Residential Roofing

In the early years of Land Roofing Enterprises, we only offered roofing services. Brian did the labor along with roofing crews we hired. However, that created a challenge in managing the day-to-day duties of the business plus overseeing roofing crews plus estimating new jobs. Many other roofing companies were using subcontractors for their labor, so we decided to look into that option.

Helping with more than just the roof

As our business grew, clients also began asking for help with other aspects of their insurance claim, such as guttering, siding, windows, painting, and fencing. Our clients trusted us and valued the quality of service we provided. They wanted us to help them with more than just their roof.

We wanted to provide the highest quality of service to our clients, so we began developing relationships with companies who could provide the other services that often went along with an insurance claim. Instead of the customer having to work with multiple different companies on different pieces of the claim, we began offering a one-stop-shop approach to clients.

We communicated with the customer and their insurance company, and then we handled all of the subcontracting for other services. It made the process much easier for our busy clients!

That’s the business model we still use today. It’s a smart move for our business, since we can tap into different subcontractors as needed for specialty jobs or high-volume periods. Plus it’s the right thing to do for our clients.

Maintaining high standards

We have high standards for quality at Land Enterprises Roofing, and we expect those same high standards from all of our subcontractors.

We require that they hold a specific level of general liability insurance and worker’s comp insurance as well. That protects us and our clients, plus the subcontractor’s employees. We also stay in close communication with our subcontractors on any job to ensure they provide quality work. If a problem arises, we work with them to correct it and ensure we always meet the client’s expectations.

Many of our subcontractors have been working with us for a long time. Our roofing subcontractor has been working with us for more than a decade! We take good care of them and they take good care of us by providing the best possible service for our clients.

Several years ado we had a severe hail storm. We had $35,000 in damages from the roof, Broken glass, outside wall damage, damaged plastic strips on our pool deck, paint damage to a storage shed. Land Roofing had replaced our roof from a prior storm and did a great job. We had sold our house before the storm and it all needed to be fixed. Brian made a proposal for a turnkey job which his company did and it worked out great. All the sub contractors did a good job and the buyer was very pleased with the quality of work that was done. I highly recommend Land Enterprises Roofing

- Hugh Fish, March 20, 2018 @ 5:54 pm

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