When a roof sustains damage from a storm, it’s usually not the only thing damaged. Hail and high winds can also cause damage to your gutters, siding, garage door, exterior paint, and more. Sometimes roof damage results in leaks that affect the interior of your home, too.
We work with customers to make sure that everything possible is covered under their insurance claim. It’s simply part of our process, but that process can sometimes confuse people if they haven’t been through it before.
Here are the three basic steps in our process.
Meet with you and inspect your roof
When a storm hits, you may be tempted to call your insurance company and report it. However, it’s actually to your benefit to call a trusted roofing company first. When someone calls us, we come out and inspect the roof and confirm if you have damage.
If there’s no damage, you won’t need to file a claim. If there is damage, we can gather all the necessary details about the location and degree of damage, plus what it will take to replace your roof and repair other damaged areas.
If you’ve already called your insurance company and started the claim, that’s fine, too. We can pick up from there and help you through the rest of the process.
Help you file the insurance claim
Your insurance company is going to have lots of questions about the extent of the damage to your roof and what condition it was in prior to the storm. In most cases, they’ll want to send an adjuster out to inspect the roof as well. When that happens, we can meet with your adjuster and, if they’re okay with it, join them on the roof during the inspection to point out what we see.
Some people may feel a little uncomfortable handing their insurance claim details and contact information over to a roofing company, but we recommend it because we want to help as best we can, and we need to know all the details.
In many cases, we may find additional damage that needs to be addressed once we start working on the roof. If we already have the insurance information, we can quickly get that damage added to the claim.
Take care of every piece of the job
Not every roofing company is also a general contractor, so be sure to ask some questions about what scope of work they provide before you sign a contract. If you hire a company that only does roofing, you’ll be responsible for finding a contractor to replace gutters, paint the exterior, fix any interior damage, and do any other repairs that may be needed.
As a general contractor, we can handle every aspect of the job for you and ensure your house is restored to its original condition. It saves the customer a lot of time and effort, and it reduces the risk of having an unqualified contractor work on your home. We only select subcontractors from our trusted partners, so we know they do quality work and have all the appropriate licensing in place.