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Celebrating 30 years of Land Enterprises Roofing

by: Kirsten Land on October 18th, 2016 about General

30th-cakeDid you know that Land Enterprises Roofing is 30 years old this year? In honor of those 30 years, here are 30 things you may not know about our team!

You may have met us in person, but do you know why we’re proud to work at Land Roofing? Or what we do with our free time? Or what advice we have to offer?

Get to know us here!

Todd Davis – Project Manager

todd-davis1. I’ll go the extra mile to make to make a customer for life. I appreciate working at an honest company with loyal employees and subcontractors!

2. I have one grandson who plays all sports. I enjoy going to all his games and spending time with him at the lake.

3. I have a cabin at the lake, and I love to spend a lot of time there with family and friends.

4. I enjoy hunting and fishing with my dad and grandson.

5. I like going to the dirt sprint car races.

6. I was a volunteer firefighter for 21 years in my community.

Heath Clark

heath-clark1. I started with Land Enterprises in May 2016. I came to work here because of the high level of integrity, sound and consistent business practices, and their heart for taking care of customers regardless of cost.

2. My wife, Jennifer, and I have a son named Tyler.

3. My family is passionate about foster care. We have been foster parents for 5 children, and look forward to the blessing of taking on others when the time comes.

4. I am a cancer survivor. I beat stage 2A Hodgkins Lymphoma in 2001-2002.

5. I like to play golf, but am nowhere close to good at it!

6. When dealing with roof issues or questions, it is always best to contact a trusted resource. I’m proud that Land Enterprises is a trusted resource for many customers, realtors and insurance professionals in the greater Oklahoma City Metro area.

paula-bufordPaula Buford – Office Manager

1. I’ve been with Land Enterprises for 4 years and it has been the best experience. I love to help our customers and work on a team that cares about the customer.

2. I am a grandmother of 5 grandbabies ( 3 girls and 2 boys).

3. I play the drums at church.

4. I love to read and sit by a body of water.

5. I love to volunteer to help others.

6. If you are frustrated with dealing with insurance companies or mortgage companies when it comes to your claim, let me help. I can take the pressure off and deal with them for you.

kirstenKirsten Land – Vice President

1. I’ve been married to Brian for 18 years. We met at the Subway restaurant on campus corner in Stillwater. My job was to train him as a subway sandwich artist. I like to tease him by telling people that I am still training him!

2. I was a special education teacher for 12 years. My last position was with Edmond North High School working with freshman. I loved my job but left to raise our kids and help Brian with Land Enterprises.

3. I was born in Milwaukee, Wisconsin and moved to Stillwater, Oklahoma when I was a sophomore in high school.

4. My dad worked for NASA in the astronaut office and has written over 40 children’s books about science.

5. I part-time homeschool our boys, who are 8 and 9 years old. They attend school two days a week and are home with me for three days, where I follow their teacher’s weekly lesson plan.

6. My advice to homeowners is to make sure your house has enough roof ventilation. Without proper ventilation your home can’t breathe and it could lead to a host of problems including mold, rotting soffits, thermal cracking, and gradual loss of shingles.

brianBrian Land – Owner & President

1. I was born in Oklahoma City and moved to Edmond when I was 8 years old.

2. I love to play basketball and play at a local gym 3 times a week.

3. I am huge fan of Oklahoma State University sports.

4. I am the third base coach for my son’s baseball team. No matter how busy I am with work I always make time to be at every game!

5. My favorite animals are dogs. When I started my company I had a Labrador Retriever named Boo. He went to work with me everyday!

6. Have a roofer you know, like, trust and value inspect your roof before you file a claim.

Posted in General       Comments: 1

How Land Enterprises Roofing began

by: Kirsten Land on October 4th, 2016 about General

about-usAt Land Enterprises Roofing, we’re celebrating 30 years of business this month! Brian Land has long been driven by entrepreneurship and giving back to the community.

In fact, it began fairly early in Brian’s life!

Early entrepreneurship

Brian always knew he’d run his own business some day. His dad, who worked two full-time jobs, always encouraged Brian to be his own boss. While his dad never started his own business, he was very passionate about Brian being able to do it.

This made such a big impression on Brian that he became an entrepreneur at a young age with a paper route. In 5th grade, his mother drove him to the local Otasco to take out a loan to buy a bicycle. He used this bicycle to run a paper route for the Edmond Sun that he would ride every day after school. He used his profits from his route to pay off his bicycle loan, and eventually decided that the paper route was interfering with his free time after school so he quit that job and started a business he could do during school.

So Brian started selling Hershey chocolate bars. He bought the 6 pack bars from TG&Y and sold them for a dollar each. He was able to make more money and didn’t have to give up his free time to do it! But then he found an even better opportunity with higher profits: selling cinnamon toothpicks. From Edmond, Brian would ride his bike to Quail Springs Mall to buy cinnamon oil. He bought a large pack of toothpicks and would make cinnamon toothpicks at home to sell at school.

Unfortunately, Brian eventually had to stop selling them when he was given in school suspension because a student rubbed his eye and the cinnamon oil irritated his eye. This happened twice, in fact!

Roofing to serve the community

Brian started roofing on his 17th birthday. He really enjoyed working on a team and completing projects. While in college at Oklahoma State University, he started his own company at the age of 19. Brian’s first company name was “Land Construction.” Brian earned a degree in Business Administration Management with a minor in Economics while he was at Oklahoma State University.

Brian would be called out to many repairs in his early roofing days. Many of the repairs were due to nails that were shot too high into the shingle, or shot at the wrong angle or with too much pressure. He saw numerous instances of blown-off shingles caused by nail guns, which why Land Enterprises Roofing uses hand nailing on roofs to this day. Hand nailing a shingle allows the roofer to feel the correct pressure and see proper placement of the nail.

Before starting his own company, Brian worked on two different roofing crews with different bosses. Each boss taught Brian proper methods for roofing, but more importantly, each boss desired to serve his community with integrity. Their example of great character instilled in Brian the desire to have a servant’s heart. He wants to be known for being honest and a helpful member of the community.

Fun fact: Another person on our team, Paula Buford, also sold cinnamon toothpicks in school! Check back in a couple of weeks to find out more fun facts about Land Roofing staff-30, in fact, to celebrate Land Roofing’s 30-year anniversary!

Posted in General       Comments: 1

Three autumn roof maintenance guidelines

by: Kirsten Land on September 20th, 2016 about General

Fall maintenanceYour roof is one of the larger investments you’ve made in your home. Just like other major investments, keeping up with minor maintenance can increase the life of your roof.

You pay for regular maintenance on your car-oil changes, tune ups, and tire rotations-to prevent small problems from becoming big problems. Maintaining your roof does the same thing! Fall is the perfect time for you to consider three parts of roof maintenance.

1. Basic repair

Experts recommend a biannual inspection, typically every spring and fall. Here’s a checklist of things you may want to keep an eye on-and quickly repair before they become bigger, more expensive issues.

  • Rubber plumbing boots that are deteriorating
  • Attic vents that are cracking, flaking, and rusting
  • Animal damage or roof penetration
  • Shingles that are curling, cupping, flaking, tearing, splitting, and blistering
  • Roof decking that is buckling
  • Gutters clogged with debris

2. Spring damage

If you had roof-damaging storms hit your neighborhood this spring, you may have waited on getting repairs until the storm season passed. You didn’t want to have another hail storm come along and tear up a brand-new roof!

But if you think your roof could need replacing, now’s a good time to call a roofer out for an inspection. If they think it needs to be repaired, it’s much better to have that done now than when damp fall and freezing winter weather set in.

3. Winter preparation

Winter is hard on your roof. If your roof isn’t up to par, it can lead to everything from small leaks to severe cave-ins.

Are there any factors that may cause an ice dam on your roof? Are there other signs of poor roof health? If you are not on a regular maintenance program, or haven’t had your roof looked at in a while, now’s the time to have it checked.
Want to have a professional come out and do your roof maintenance for you? You may want to know that if you enroll in one of our roof maintenance programs, you get an extra 10% off small repairs.

But however you handle autumn maintenance, be sure to take care of your roof so it can take care of you, for years and years to come.

Posted in General       Comments: None

No, your roof may not need to be replaced

by: Kirsten Land on September 6th, 2016 about Roofing Advice

Happy customerA few years ago, a homeowner contacted us for an assessment of their roof after a hail storm to see if it should be replaced. We inspected it, and it wasn’t ready. And that was that.

But for several weeks after that, other roofing companies stopped by their house and insisted they needed a new roof.

The homeowners didn’t bite.

After another storm hit, months later, we were the first roofer they called. This time, the roof needed to be replaced. They chose us to do the job. Why? Because we had earned their trust.

That’s not an uncommon story. We make it a point to be honest when we talk with homeowners, even when being honest means that we may lose business. Usually, that goes against most people’s expectations of the roofing industry.

Here’s another example of why honesty matters, from the words of a client:


“The first time I called Brian out to my home, I was referred to him by a neighbor who was using their company for a full roof replacement. The whole neighborhood was getting new roofs because of a recent hail storm.

Brian came out and advised me that my roof was not damaged (possibly because my house is newer than some of the surrounding ones) and he said it would be better for me to not file a claim.

A couple of years later, some roofers stopped by my house and told me my roof was damaged and I should let them inspect my roof. Instead, I called Brian and when he came out, he reassured me that it was still not damaged at that time.

Two more years go by and again, another set of roofers came through my neighborhood. They told me the shingles on my roof were discontinued and I should have it replaced. When my husband and I looked at the roof, we noticed a missing shingle so I called Brian again.

This time, Brian advised me that the roof was damaged and we did need a replacement. We hired Brian and Land Enterprises because he was honest in the previous two inspections. He could have made money off an unnecessary roof replacement, but he didn’t.

After the roof replacement, my mom told me there would be nails in my yard, and that I should inspect my yard for them so my dog didn’t get hurt. To my surprise there wasn’t a single nail on the lawn.”

– Linda Sharo, Edmond homeowner


When everyone in Linda’s neighborhood was getting new roofs, it’s possible an insurance adjuster would have gone ahead and stated her roof was totaled as well, but it’s more likely that a claim would have been denied if she’d made one.

Once you make a call to your insurance company, you’ve filed a claim, even if it turns out your roof wasn’t really totaled. Often, the adjustor will in fact find dented gutters or vents but most deductibles are so large that the customer won’t receive any money from their insurance company for the repairs.

And the next time their roof is totaled, the insurance company probably won’t give them any money for the gutters or vents if they already had done so in the past. That will have to come out of the homeowner’s pocket.

This dynamic doesn’t affect roofers nearly as much as it affects homeowners, and in fact a lot of roofers won’t discuss this with their clients. But we think that’s dishonest.

Sometimes, that means we lose out on business, but other times that means we gain loyal customers down the road. And for us, honesty and loyal customers make for a pretty good combination.

Posted in Roofing Advice       Comments: 2

Is your roof really totaled?

by: Kirsten Land on August 16th, 2016 about Insurance

Roof DamageThis may seem obvious, but it’s hard to tell from an individual homeowner’s perspective: if a roofer’s just totaling every roof they see, that shows they don’t know what to look for. You may not know what a roofer’s success rate is, but it’s worth asking.

When a roofer determines that your roof is totaled, but your insurance agency disagrees, that burden falls on you as a homeowner.

This isn’t necessarily a dishonest or predatory thing. Some roofers may be trying to up their odds of replacing a total roof. Other roofers may legitimately not know whether or not a roof is totaled because they haven’t had enough training.

You want to make sure you’re using a trusted, knowledgeable roofer before making a call to your insurance carrier about a totaled roof. Brian spoke to an adjuster the other day who told him that one roofing company she works with often has a success rate of 50%. That means that half of the roofs this company says are totaled are determined by the insurance agencies as not totaled.

We don’t like to brag, but it’s worth mentioning that Brian’s rate of success is approximately 98%. He’s pursued the Haag Engineering Certificate and attends continuing education classes so that when he tells a client that their roof is totaled it really is totaled.

Why does this matter? In a word, insurance.

I recently spoke with Joan Curtis at Michelle Schaefer’s insurance agency about this issue. She told me that they always recommend clients have a roofer out before filing an insurance claim on their roof. If a client calls their insurance agency to send someone out, even just to look at the damage, that counts as filing a claim.

If there’s no roof damage, that is called a “zero pay claim,” which can still cost the client a surcharge of up to 20% at renewal time. Filing a high number of claims (even zero pay claims) may even make it more challenging for you to renew with your insurance agency at all.

If you do end up needing a new roof, you may be able to receive a large discount on your premiums when you supply your agent with a receipt paid in full. Depending on your insurance agency, re-roofing your house with an impact-resistant roof can yield an even bigger discount over the life of the roof.

The bottom line is to choose a roofer you trust. Talk to them before calling out an insurance adjuster, because you might save yourself the penalty of a zero pay claim. That way, even if you do need to file a claim, you’ll be more knowledgeable about what repairs or replacement you need.

Posted in Insurance       Comments: None

Let your roof breathe

by: Kirsten Land on August 2nd, 2016 about Residential Roofing

Roof ventilationWe often work on roofs that have been improperly ventilated. This happens for any number of reasons, but there are some common issues that occur whenever a roof isn’t ventilated enough.

It’s important to have adequate ventilation in your roof, though, because excess moisture in your roof can cause mold, mildew, or dry rot to develop. Preventing airflow between your attic and outside could also trap harmful chemicals and physical particulates, which then stay in your home instead of exiting through ventilation.

And in some cases, if your roof isn’t ventilated properly, that could void the manufacturer’s warranty for your roof. There are three main types of roof ventilation we come across on a regular basis in Oklahoma. You’ll probably notice your home has one of these types.

Passive vents: These vents are large and round, and, as you’d guess by the name, passively let air ventilate as needed. These are the best option for most homes.

Turbine vents: A turbine vent is necessary if your home has a hip roof or a pyramid-style roof. These are the vents that often look like a silver mushroom or chef’s hat.

Power vents: These vents run off electricity. We don’t usually recommend them, though. It’s hard to tell when a power vent has stopped working, which means that moisture or minor damage may go unnoticed for a while, creating larger issues down the road. Because there’s no roof ventilation while these vents aren’t working, that will create damage to your roof over time.

If your roof isn’t ventilated properly, you may notice mold or mildew in your attic, or the structural effects of too much moisture: shingles that are cracked or curling, or even roof decking that is soggy or spongy to the touch.

If you’re concerned that your attic may not have adequate ventilation and want a professional to come have a look at it, we’re happy to help. We can check to see if you have enough ventilation in your roof. If you decide you want to install ventilation, we can help with that as well.

Posted in Residential Roofing       Comments: None

Is your roofer in good standing?

by: Kirsten Land on July 19th, 2016 about General

Angry contractorIn Oklahoma, we’re no strangers to fly-by-night contractors who come in from out of town to repair roofs after an especially rough storm. Some of those roofers may be legitimate, but too many of them are predatory, willing to take advantage of a storm to make a profit. And they may or may not be able to do the work they promise you.

Legally, whether a roofer lives in Oklahoma or not, all roofers who do work in Oklahoma have to register with the CIB (Construction Industries Board). They have to register to be able to offer to do work, let alone complete the project.

This statewide registry is where you can find out if your roofer should be trusted or not. The CIB has some non-negotiable standards for being in good standing, and if your roofer isn’t in good standing, it could mean additional hassle for you long-term.

It’s best to check this list before even signing a contract with a roofer to begin a project. Here’s a quick overview of the CIB’s registry.

What does it take to be in good standing with the CIB?

  • Submit roofing qualifications to the board
  • Liability insurance of at least $500,000
  • Worker’s comp insurance (or a legitimate exemption)
  • Re-register annually

The state of Oklahoma considers meeting these requirements to be the bare minimum for roofing legally.

These things would make a roofing company fall out of good standing with CIB:

  • Abandoning a roofing contract illegally after receiving money
  • Misrepresenting products, services, or qualifications
  • Diverting funds or property entrusted to them
  • Lying in their CIB application
  • Roofing without a required permit
  • Injuring people or property while inadequately covered by insurance

To check to see if any given roofer is in good standing with the CIB, head over to CIB’s webpage and follow the links underneath “TO CHECK REGISTRATION.” I recommend searching by the business’ name, but you can sort the registry in a few different ways.

We are proud to be in good standing in the CIB, and there are a lot of roofers in Oklahoma that are in good standing. This list isn’t hidden from the general public, but I’ve found that it’s not common knowledge, either. But knowing about it, you can now make sure that any roofer you choose is one who’s in good standing with the state.

Posted in General       Comments: None

Preparing your house to go on the market

by: Kirsten Land on July 5th, 2016 about General

House for saleWhen you’re planning on listing your home, there are a few common tips for putting your home in its best light. De-clutter your space, have neutral paint colors, don’t be in the way during the showing-you’ve probably heard many of these tips for selling your home.

Before you even put your home on the market, though, there are several things you can do to increase the structural appeal of your home. Thanks to Michelle Johnson Ventris with Keller Williams Realty, Central Oklahoma, for helping create this checklist for homeowners looking to put their homes on the market!

Garage and driveway

  • Remove oil and rust stains
  • Clean and organize the garage
  • Remove weeds from driveway
  • Ensure the garage door functions well

Roof

  • Clean gutters
  • Check for roof damage
  • Call a trusted roofer for repairs if needed

Home

  • Repair leaky faucets and caulk
  • Deep-clean floors: shampoo carpet and scrub tile
  • Repair or replace loose knobs on doors or cabinets
  • Ensure your HVAC system is clean and in good condition

With so much to take care of before putting a house on the market, it can be tempting to hire technicians and contractors, including roofers, to do repair work based on who gives you the quickest estimated turnaround. If you need roofing repairs on the home you are trying to sell, be careful who you choose.

From our clients, we’ve heard too many stories of roofers not fulfilling promises that they made at the outset-don’t let that add stress to your home selling process! As with anyone you hire to work on your home, choose a roofer you know, like, and trust. Check online reviews or ask trusted friends and family for recommendations.

Choosing the right roofer can save you a lot of time and headaches during what’s already a stressful time.

Posted in General       Comments: None

8 energy efficient home projects

by: Kirsten Land on June 21st, 2016 about General

LED light bulbSummer is here! If you’re like me, you’re itching to take on a few projects around the house.

As I consider projects, the ones I get most excited about are those that beautify my home, add value to my property, or enhance my home’s energy efficiency and environmental profile. Sometimes, the projects accomplish all three!

Here are eight great ideas for summer projects to maintain your home and save energy.

Switch to LED light bulbs

This is my kind of project! It’s super easy. LED light bulbs have a lifespan that is longer than regular light bulbs. And they are more efficient.

Rain barrel

Did you know that watering lawns, flowers, and gardens can use as much as 40 percent of your water every summer? Imagine lowering that number. That would be great for your budget and the environment! Set up a rain barrel to store rain water, then you can water your plants from that recycled water.

Faucet check

Indoor and outdoor faucets can spring slow drips over the cold winter months. They may seem small and slow, but lost water adds up. Three leaky faucets in one house can send 104 gallons per year down the drain! Take the time to find and fix those leaks!

Roof ventilation

A well ventilated attic can make your home more comfortable and energy efficient. What’s more, it can cut down on the chances of moisture build-up and possible mold or rot. Consult with a trusted roofing professional to determine if you need more ventilation.

Change filters

Clogged air filters slow and eventually block air flow throughout the house. It wastes energy and makes your house much less efficient.

AC tune-up

Just like your car needs a tune-up to run more efficiently, your air conditioning unit needs one, too. For a tune-up, you’ll want to check the coolant levels and pressure, inspect and tighten wiring, make sure the thermostat is calibrated, clean the evaporator coil, make sure the condenser system is clear and clean, and lubricate as necessary on the fan motor. Be sure to have a trusted HVAC professional come inspect if you need an expert pair of eyes.

Solar panels

Putting solar panels on your roof can not only save you energy, sometimes it can generate energy! You can sell energy back to the power company if your solar panels produce enough. And, there may be tax breaks available for investing in the solar panels.

Skylights and light tubes

Want to save on electrical costs in dark rooms? Look into installing a skylight or a light tube. Adding that natural light means you can use less electricity in those rooms.

One or all of these fantastic projects should get you through the summer and make your house better than it was when summer started. On any of these projects, consult with a trusted professional if you have questions. Have a great summer, be safe, and enjoy whatever projects you take on!

Posted in General       Comments: None

3 pitfalls to avoid when hail damages your roof

by: Kirsten Land on June 7th, 2016 about Roofing Advice

Hands holding hailThis spring, hail has caused billions of dollars of damage across the United States. Storms have pummeled cities from from Oklahoma to Maryland. Was your roof damaged?

If it wasn’t, we’re happy for your good fortune. Chances are, however, if you live in the Plains states, you’ll face hail damage to your home at some point.

Many people wait to file a claim on their homeowner’s insurance because multiple storms will often hit throughout the spring. A newly repaired roof can be damaged again. But if you’re waiting to make the repair, keep in mind these three things that may save you money and hassles in the long run.

1 – Don't use roofing companies that want money upfront

My friend’s roof was damaged badly in the spring hail. She decided to use the small, relatively inexperienced roofing company of a relative. She thought it would be a nice gesture. But now, she’s having some problems.

The company wants to be paid in full before starting the repairs. Normally, roofers will get partial payments as claims are approved. They make the repairs. Then the insurance and mortgage companies make final payments.

In this case, the smaller company doesn’t have the means to get going. While the insurance company has approved the claim, repairs are stalled.

After a hail storm, have a few reputable roofers come assess your roof. And if they want all the money up front before starting, consider that a red flag.

2 – Don't delay in making urgent repairs

The story continues. As my friend waits on the roofer, her damaged roof is leaking. At first, she thought this was no big deal. It was part of the insurance claim that covered the hail damage, right?

Wrong. She found out that it’s considered damage due to homeowner negligence. She hasn’t made timely repairs on the home. With water damage now, and possible mold problems later, she’s in a bad spot.

If you have leaks and damage that need to be repaired, take care of them in a timely manner so you’re not on the hook for any more damage.

3 – Don't pocket the money

When your claims adjuster approves a claim, you’ll get a check from the insurance company. Did you know that some people take that money and pocket it? They cancel the roof repair, and spend the money on vacations, new cars, or cabbage. Some people really love their veggies.

The insurance company has methods of auditing how you spend the money for your roof. It’s true that you might not get caught. But more often than not, you will. And you’ll owe that money back to the insurance company.

Storm damage is awful. It’s stressful when it happens, and it’s stressful taking care of all the details to get it repaired. However, you can save yourself from additional stress by making sure to avoid these three mistakes. When it comes to your roof, turn to a trusted professional. They’ll help you every step of the way.

Posted in Roofing Advice       Comments: None

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